Account FAQ

           
           
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Missed Lessons
 

Try Out A Class, Obligation-Free
Q) Can I deduct our first class from the term fees?
A) No, while many schools insist that you pay for a term's fees to try out a class, we want you to be able to try a class without committing to paying a whole term. We hope that your dancer will be happy with the class & will want to continue. But if they don't wish to continue, you haven't wasted a whole term's fees & you don't even have to pay for that class. If you do decide to continue, that first class will be included in your term fees.

Starting Part-Way Through Term
Q) We wish to start dancing with your school, however it's mid-way through the term. Do we have to pay a full term's fee?

A)
No. If you wish to start dancing with Dance Max more than 3 weeks into the term, then we're happy to pro-rata the fees. The calculation is based on the first lesson you attend.

Term Lengths
Q)
There seems to be a different number of lessons in each term. Why are the term fees the same regardless of the number of lessons?

A)
For simplicity, we charge the same price for a given class each term. While terms vary between 8 & 11 weeks, we operate 38 weeks per year. We could complicate things by charging different prices for each term, but the total amount you would pay each year would still be the same.